{"id":10,"date":"2025-09-09T04:59:31","date_gmt":"2025-09-09T04:59:31","guid":{"rendered":"https:\/\/palegreen-swan-396559.hostingersite.com\/?page_id=10"},"modified":"2026-03-13T16:22:40","modified_gmt":"2026-03-13T16:22:40","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/anycarmats.com\/it\/refund_returns\/","title":{"rendered":"Refund policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cabb5ce e-flex e-con-boxed e-con e-parent\" data-id=\"6cabb5ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-523778d1 elementor-widget elementor-widget-text-editor\" data-id=\"523778d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>We have a 30-day return policy, which means you have 30 days after receiving your item to request a return if the product does not fit your vehicle.\u00a0<\/p>\n\n<p>Due to the customised nature of the products, images of the fitment will be requested before we can open a return request for your order.<br \/><br \/>To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the receipt or proof of purchase.<br \/><br \/>To start a return please\u00a0visit our\u00a0<a href=\"https:\/\/anycarmats.com\/it\/contact\/\">contact form<\/a>.<br \/><br \/>If your return is accepted, we\u2019ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.<\/p>\n\n<p><strong>Fitting issues<\/strong><br \/>If your car mats are not fitting properly, please send an email to us at support@anycarmats.com with the following:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Your order number<\/li>\n\n<li>Images of all the car mats that are not fitting well\u00a0<strong>inside<\/strong>\u00a0the vehicle in the correct position<\/li>\n\n<li>Images of entire car mat clearly showing the fitting issue<\/li>\n<\/ul>\n\n<p>Once our customer service has received the corresponding images, we will be able to provide a free replacement for you.<\/p>\n\n<p><strong>Damages and issues<\/strong><br \/>Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.<\/p>\n\n<p>Unfortunately, we cannot accept returns on sale items or gift cards.<\/p>\n\n<p><strong>Exchanges<\/strong><br \/>The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.<\/p>\n\n<p><strong>Refunds<\/strong><br \/>We will notify you once we\u2019ve received and inspected your return, and let you know if the refund was approved or not. If approved, you\u2019ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.<br \/>If more than 15 business days have passed since we\u2019ve approved your return, please contact us at support@anycarmats.com.<\/p>\n\n<p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>We have a 30-day return policy, which means you have 30 days after receiving your item to request a return if the product does not fit your vehicle.\u00a0 Due to the customised nature of the products, images of the fitment will be requested before we can open a return request for your order. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the receipt or proof of purchase. To start a return please\u00a0visit our\u00a0contact form. If your return is accepted, we\u2019ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Fitting issuesIf your car mats are not fitting properly, please send an email to us at support@anycarmats.com with the following: Once our customer service has received the corresponding images, we will be able to provide a free replacement for you. Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Unfortunately, we cannot accept returns on sale items or gift cards. ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. RefundsWe will notify you once we\u2019ve received and inspected your return, and let you know if the refund was approved or not. If approved, you\u2019ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we\u2019ve approved your return, please contact us at support@anycarmats.com. \u00a0<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry","post-no-thumbnail"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/anycarmats.com\/it\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/anycarmats.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/anycarmats.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/anycarmats.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/anycarmats.com\/it\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":8,"href":"https:\/\/anycarmats.com\/it\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":24947,"href":"https:\/\/anycarmats.com\/it\/wp-json\/wp\/v2\/pages\/10\/revisions\/24947"}],"wp:attachment":[{"href":"https:\/\/anycarmats.com\/it\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}